Gorgias is the best customer service management tool for eCommerce businesses. It provides efficient, intuitive multi-channel functionality, so all aspects of managing your customers are now at your fingertips.
Reading returned emails and knowing which queries have been handled, starring queries for follow-ups, rating satisfied customers to send them a review request - all these are now possible with the Gorgias insight tools.
It integrates seamless with your Shopify store and all channels you'll handle customer questions from. Stop the need for your social media manager to coordinate with your shipping and fulfillment teams over a single customer question - synchronize your customer experience. Trust us - your customers (and your sales) will thank you for it.